Shipping and Delivery

Miniso ships to all 50 states of the United States except for Alaska and Hawaii.

Free standard shipping is available on orders of $49 or over.

We do not accept PO Boxes, APO, FPO, and DPO addresses for delivery.

Please allow us 2-3 business days to process your order.

Exchange and Return

We will happily exchange the item or refund your full purchase price within 7 days of delivery. Most unopened items in new condition, un-used/non-worn, unwashed, with tags attached or with original packing will receive a refund or exchange. Undergarments and jewelry are excluded due to sanitary reasons.

Any product with a quality defect can be returned for a full refund or exchange.

Refunds for purchases will be returned in the form of original purchase payment. Credit cards may only be credited back to the original card used.

Final sale items cannot be returned or exchanged.

Return shipping will be deducted from the refund amount. Cost subject to location.

Miniso reserves the right to limit/deny returns.